Houtz Named Assistant Athletic Director at Memphis
July 3, 2014
Derek Houtz, whose responsibilities expanded during five-plus years working in the athletic ticket office at the University of Southern Mississippi, has been named the Assistant Athletic Director for Ticket Operations and Sales at the University of Memphis. Athletic Director Tom Bowen made the announcement.
Houtz will have responsibility for directing all ticketing operations within the University of Memphis Athletic Department. In addition to developing and monitoring ticketing policies and procedures, he will coordinate strategies to build the department's ticket customer base and lead the department's internal sales team.
Under Houtz's guidance, Memphis will be utilizing several new tools through its ticketing partner, Paciolan. In addition to using new Paciolan marketing tools, Houtz will lead the department's efforts in retargeting, alumni outreach and group sales through the cultivation of corporate entities, community groups and other organizations.
"Derek has a proven track record in management of ticket operations as well as developing strategies for increased sales," Bowen said. "He is an outstanding addition to our staff and we look forward to his oversight in implementing new, fan-centric enhancements to ticketing which we will be rolling out this year."
Houtz joins the Memphis staff from Southern Miss where he has worked since November, 2008. He began his career at USM as Assistant Ticket Manager. He was elevated to Ticket Manager in December, 2010 and promoted to Assistant Athletic Director for Ticket Operations in November, 2012.
In his final role at Southern Miss, Houtz was responsible for operations, sales and budget plans for the University's Central Ticket Office. He established new ticket options to drive revenue from non-season ticket customers and also initiated the office's integration with StubHub's ticket marketplace.
Prior to joining the staff at Southern Miss, Houtz worked as both a student worker and graduate assistant in the athletic ticket office at Middle Tennessee State University.
He received his Master of Science degree in Sport Management from Middle Tennessee State in December, 2008 and earned his Bachelor of Science degree in Sport Administration with a minor in coaching from Lock Haven University of Pennsylvania in December, 2006.
Assistant Athletic Director Melissa Moore-Brigance will continue in a new role with the ticket office where she will assist with ticket operations, customer service and the department's relationship with Paciolan.