The ticket office is located in the Athletic Office Building, 570 Normal, Room 163. on the corner of Southern and Normal south of the railroad tracks from the main U of M campus. Regular business hours are Monday through Friday, 8:30a.m. to 4:30 p.m.
All ticket orders placed 14 or more business days prior to the game will be mailed unless the purchaser requests the tickets to be left at Will Call. All orders placed less than 14 business days prior to the game will automatically be in Will Call. A photo ID will be required to receive the tickets. Tickets cannot be left in Will Call under more than one name. Fans wishing to leave tickets for family and friends can do so at Will Call. Please note, the ticket office will not be responsible for any drop off will call that cannot be found. Will Call is closed at halftime of Football and Basketball.
Will Call tickets for all UofM sports may be picked up prior to the game at the main ticket office during normal business hours. Identification is required.
Any child two (2) and under or three (3) and under (Liberty Bowl Stadium only) will be admitted with no ticket but must sit in the lap of a parent or guardian and may not occupy a seat.
Accessible seating is limited. If you need accessible seating, please contact the Athletic Ticket Office as soon as possible prior to the day of the game. Orders will be filled on a first-come first-served basis.
The Athletic Ticket Office accepts Discover, MasterCard, American Express and Visa for all ticket orders. Checks are acceptable in advance only and may be made payable to: University of Memphis. Cash is acceptable for walk-up sales at the ticket office. All orders will have a handling fee assessed. All sales are final. No refunds or exchanges are permitted.
All signs to be held by spectators must be no larger than 3 feet tall by 3 feet wide. All banners and signs that are to be hung must not be larger than 3 feet tall and 8 feet long. Any spectators wishing to hang banners should do so with rope, twine or plastic ties. No taping permitted. Signs or banners cannot obstruct the view of other spectators and cannot cover or obstruct corporate signage in the arena/stadium.
All tickets should be treated like cash. The University of Memphis Athletic Ticket Office is not responsible for any tickets that are lost. A $10 fee must be paid for first duplicate set of season tickets as well as any thereafter. Duplicates will only be issued for reserved season tickets and requested the week of the event. General admission and single game tickets will not be duplicated. The season ticket holder of record must be present to have duplicate tickets issued. No third parties will be issued duplicates for someone else's season tickets. Please contact the ticket office if you have any questions regarding lost or destroyed tickets.
No refunds, exchanges or cancellations are permitted unless we are unable to fill your order. Refunds will not be granted due to a game date or time change.
To ensure that mailings from the U of M Athletic Ticket Office reaches you in a timely manner, all changes of address must be made in writing by mail or email: firstname.lastname@example.org. Current season ticket holders may also change their account information by logging in to their season ticket account manager online at gotigersgo.com.. Emails and other written requests should include the following:
Please submit address changes on your season ticket application. It is your responsibility to inform the Athletic Ticket Office of any changes in your address before the deadline. All season tickets and subsequent information will be sent to the address on file at that time. If address changes are made after the posted deadline for a particular sport, those tickets may be sent to the old address on file. To verify the deadline for each season please contact the Athletic Ticket Office. Deadlines change annually based on the season start date and ticket shipment date.
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